Used Beniconnect for our transfer from airport to hotel, paid the extra for private transfer. Instructions very clear, found desk in airport no problem where they had driver waiting for us. They were also able to tell us there and then our pickup time as well as receiving an email to confirm. Took less than hour to get to hotel. Pickup on time and transfer to airport approximately 45minutes. Worth the extra. Would use again
Our flight landed over 2hrs late but this wasn't a problem for the beniconnect staff, they put us on the next available bus. Had to wait about 1/2 hr for the passengers for that bus to clear customs and then we where off to Calpe. Excellent service used many times and will use again
First time booking for a transfer from Moraira (La Sienta) to Alicante airport. Completed online. All information and directions for the pick-up were very clear. The booking was confirmed immediately by email and the exact pick-up time was confirmed 24 hours before by accessing the website. In this instance, I needed to set off earlier than the time suggested as I did not have anywhere to leave my luggage and arriving at the airport early was preferable to waiting outside in the heat in Moraira. Contacted by phone. No waiting in a phone queue and very helpful staff member. I was offered an earlier time and it was easily amended. Arrived promptly and ran to schedule. Very comfortable journey in air-conditioned minibus.
Just used Beniconnect for the first time for an airport transfer from Alicante to Benidorm & RTN. Excellent service from the receptionist at the airport desk giving us details on where to find the minibus and for the RTN journey the driver arrived bank on time for our journey back to the airport. I wont hesitate to use them again next time!!!
First time with this company , spot on , the vehicles were very clean and the drivers good . Rebooked private transfers and could not be happier with the service ,thanks Beniconnect