I booked on line after reading several recommendations on TripAdvisor. I booked a mini bus transfer for 10 people.The booking was process was quick and easy. I got confirmation immediately with a reminder just before we travelled. The check in desk is right in front of you when come come into arrivals. I confirmed my name and destination, our driver was there. I agreed our pick up time for the return journey. Then our driver took us down 2 escalators and the vehicle was there. Within a couple of minutes we were on our way. The vehicle looked brand new and we had plenty of space. The air conditioning worked perfectly. It took 45 minutes from Alicante to Benidorm and we were dropped right outside our apartments. I received an email to confirm our pick up arrangements and the mini bus arrived bang on time and the return journey was just as smooth. The whole experience couldn't have been better and we paid £18 return per person which we were very pleased with.
Shuttle was waiting at the airport on arrival, had to wait around 10 minutes for other passengers but then we were on our way, we were first drop off, no complaints. Shuttle was on time for return journey too. Drivers polite and buses immaculately clean. Overall, very good service and would definitely recommend.
First time booking for a transfer from Moraira (La Sienta) to Alicante airport. Completed online. All information and directions for the pick-up were very clear. The booking was confirmed immediately by email and the exact pick-up time was confirmed 24 hours before by accessing the website. In this instance, I needed to set off earlier than the time suggested as I did not have anywhere to leave my luggage and arriving at the airport early was preferable to waiting outside in the heat in Moraira. Contacted by phone. No waiting in a phone queue and very helpful staff member. I was offered an earlier time and it was easily amended. Arrived promptly and ran to schedule. Very comfortable journey in air-conditioned minibus.
Our flight landed over 2hrs late but this wasn't a problem for the beniconnect staff, they put us on the next available bus. Had to wait about 1/2 hr for the passengers for that bus to clear customs and then we where off to Calpe. Excellent service used many times and will use again
I used this service after researching reviews on the internet and have to admit the service was first class. I flew into Alicante late at night and Beniconnect was there as promised. On the website there are numerous options you can choose from. I chose the cheapest for my family and I. The mode of transport was a small 15 seater bus with air con and WiFi. Beniconnect were a lot cheaper than paying for transfers via the flight company or the holiday company I booked with. I booked online and when the confirmation email came, attached was a booking reference number with clear instructions on how to find their desk. On arrival, an helpful lady was waiting at the desk and allocated us our bus. We waited for about 10 minuets, the driver loaded the bags in the back and then we were on our way, taken straight to our hotel, which luckily for us was one of the scheduled drop off points. The return to the airport couldn’t have been simpler. Again, I was on a late flight. I received an email 24 hours before giving me instructions on when the bus was arriving and that I should be at the pick up point 10 minutes before the scheduled time. Beniconnect even sent an email to the hotel who pinned it up on their departure board. On the return, I literally fell out of the hotel and on to the bus. Again, air con and WiFi to keeps the kids occupied. One hour later we arrived at the airport right in front of the departure lounge. If you’re going to Benidorm, I can’t stress enough how professional these guys are in getting to the town.