First time booking for a transfer from Moraira (La Sienta) to Alicante airport. Completed online. All information and directions for the pick-up were very clear. The booking was confirmed immediately by email and the exact pick-up time was confirmed 24 hours before by accessing the website. In this instance, I needed to set off earlier than the time suggested as I did not have anywhere to leave my luggage and arriving at the airport early was preferable to waiting outside in the heat in Moraira. Contacted by phone. No waiting in a phone queue and very helpful staff member. I was offered an earlier time and it was easily amended. Arrived promptly and ran to schedule. Very comfortable journey in air-conditioned minibus.
Our flight landed over 2hrs late but this wasn't a problem for the beniconnect staff, they put us on the next available bus. Had to wait about 1/2 hr for the passengers for that bus to clear customs and then we where off to Calpe. Excellent service used many times and will use again
I have used this service twice already and will definitely use again in the future. Will not hesitate to recommend. Drivers are very helpful and friendly, helped me with my luggage. I had to wait a bit on my arrival at the airport for other passengers from their flights but overall the travel (from arriving to the bus stop at the airport to the destination in Calpe) took just about 15 minutes longer than by taxi at a fraction of taxi price. On the way from Calpe to the airport it was about the same time as taxi. Oh, and wi-fi is available on board.
Booked online via there website by card 5 days before we were due to leave whilst staying at our resort in Villajoyosa for our transport to Alicante airport - our pick up point was at `Hotel Allon` some 500 yards away from our apartment (which was great) - the express shuttle bus was on time + had music and aircon = for 16 euros per person (one way trip) = good value. Tip;- when booking - give them as much info as possible - like baggage length/weight, your actual flight times & flight number + time you would prefer to be at the airport to avoid any mishaps/communication issues = easy trouble free service to use.
Booked an accessible vehicle to take us to and from our hotel, as my wife uses an electric wheelchair. The drivers we had were both really nice and helpful. Made sure the lady was safe and comfortable. They also put English music on the radio via a USB stick. Would definitely recommend.