Easy location in airport and very helpful staff on reception. Drivers always polite and courteous. I would recommend them for a fast, efficient service. Very professional.
I used this service after researching reviews on the internet and have to admit the service was first class. I flew into Alicante late at night and Beniconnect was there as promised. On the website there are numerous options you can choose from. I chose the cheapest for my family and I. The mode of transport was a small 15 seater bus with air con and WiFi. Beniconnect were a lot cheaper than paying for transfers via the flight company or the holiday company I booked with. I booked online and when the confirmation email came, attached was a booking reference number with clear instructions on how to find their desk. On arrival, an helpful lady was waiting at the desk and allocated us our bus. We waited for about 10 minuets, the driver loaded the bags in the back and then we were on our way, taken straight to our hotel, which luckily for us was one of the scheduled drop off points. The return to the airport couldn’t have been simpler. Again, I was on a late flight. I received an email 24 hours before giving me instructions on when the bus was arriving and that I should be at the pick up point 10 minutes before the scheduled time. Beniconnect even sent an email to the hotel who pinned it up on their departure board. On the return, I literally fell out of the hotel and on to the bus. Again, air con and WiFi to keeps the kids occupied. One hour later we arrived at the airport right in front of the departure lounge. If you’re going to Benidorm, I can’t stress enough how professional these guys are in getting to the town.
I have used this service twice already and will definitely use again in the future. Will not hesitate to recommend. Drivers are very helpful and friendly, helped me with my luggage. I had to wait a bit on my arrival at the airport for other passengers from their flights but overall the travel (from arriving to the bus stop at the airport to the destination in Calpe) took just about 15 minutes longer than by taxi at a fraction of taxi price. On the way from Calpe to the airport it was about the same time as taxi. Oh, and wi-fi is available on board.
Just used Beniconnect for the first time for an airport transfer from Alicante to Benidorm & RTN. Excellent service from the receptionist at the airport desk giving us details on where to find the minibus and for the RTN journey the driver arrived bank on time for our journey back to the airport. I wont hesitate to use them again next time!!!
Our flight landed over 2hrs late but this wasn't a problem for the beniconnect staff, they put us on the next available bus. Had to wait about 1/2 hr for the passengers for that bus to clear customs and then we where off to Calpe. Excellent service used many times and will use again