First time with this company , spot on , the vehicles were very clean and the drivers good . Rebooked private transfers and could not be happier with the service ,thanks Beniconnect
First time booking for a transfer from Moraira (La Sienta) to Alicante airport. Completed online. All information and directions for the pick-up were very clear. The booking was confirmed immediately by email and the exact pick-up time was confirmed 24 hours before by accessing the website. In this instance, I needed to set off earlier than the time suggested as I did not have anywhere to leave my luggage and arriving at the airport early was preferable to waiting outside in the heat in Moraira. Contacted by phone. No waiting in a phone queue and very helpful staff member. I was offered an earlier time and it was easily amended. Arrived promptly and ran to schedule. Very comfortable journey in air-conditioned minibus.
I booked on line after reading several recommendations on TripAdvisor. I booked a mini bus transfer for 10 people.The booking was process was quick and easy. I got confirmation immediately with a reminder just before we travelled. The check in desk is right in front of you when come come into arrivals. I confirmed my name and destination, our driver was there. I agreed our pick up time for the return journey. Then our driver took us down 2 escalators and the vehicle was there. Within a couple of minutes we were on our way. The vehicle looked brand new and we had plenty of space. The air conditioning worked perfectly. It took 45 minutes from Alicante to Benidorm and we were dropped right outside our apartments. I received an email to confirm our pick up arrangements and the mini bus arrived bang on time and the return journey was just as smooth. The whole experience couldn't have been better and we paid £18 return per person which we were very pleased with.
I have now used this Company on two separate occasions for journeys between Alicante Airport and Javea. On each occasion the service and in particular communications were excellent. Maybe I was lucky but I would certainly not hesitate to use them again.
We found the Beniconnect ideal way to be taken to your hotel without having to drive. The bus was there waiting for us at the airport and was early for the return journey. Would definitely use again.